performance

Ensure client incidents are resolved within SLA targets. (targets of cheap polo shirts, Satisfaction, Attendance, Availability etc. Build, coach, and direct Outsourcing vendors to meet or exceed performance standards when required.Review and communicate quarter performance, quality, and attendance reports.Develop and communicate action plans for individuals based performance. Set specific objectives for each employee that includes performance improvement, training, and developmental goals.Coordinate with other global technical teams to solve ralph lauren polo shirts issues and ensure delivered in a timely manner to achieve the business targets.Identify unique training needs and ensure training is developed and delivered to the cheap ralph lauren polo shirts.Participate in special projects as needed and perform other duties as assigned.Participate in product review and system upgrade testing in each implementation.Communicate and ensure the team is prepared for workflow, system, and or procedural changes.Contribute to the implementation of workflow process improvements.